Email & Notifications
- How do I resend a confirmation or welcome email to a member?
- Staff are not receiving class booking or cancellation notification emails
- How do I unsubscribe from Octiv notification emails?
- Milestone emails are sent without the member's name — how do I fix this? How to include personalisation to milestones emails
- Why aren't members receiving emails from Octiv?
- How do I send a mass message or bulk email to all members?
- How does member-to-coach messaging work in the Octiv app?