How do I send a mass message or bulk email to all members?

Sending a Bulk Communication

1. Go to Comms >> Create.
2. Enter a Communication Name (only you see this), choose the Type (Email or Push Notification) and choose when you'd like to send it.
3. For an email, enter the Subject, Reply To Email Address and Sender Name, then write your message. You can also add a header image, a footer image and an attachment.
4. Under Recipients, click Add under Members, Staff, Leads or Others. For members, you can filter by Location, Status, Package, Programme and Payment Type, or search for someone. Tick who should receive it and click Proceed With Selection.
5. Under Confirmation, tick the confirmation box and click Submit.

You'll find your messages under Comms >> Manage, filtered by Scheduled, Sent or Drafts.

Personalising Your Message
Above the message box, click the Name or Surname placeholder. It's added as [name] or [surname] and replaced with each recipient's own name when the message is sent.

Messaging a Class
To message everyone booked into a specific class, go to Scheduling >> Calendar, click the class and choose Message Booked. This sends an email to everyone booked, plus a push notification to members who booked through the app. Members who were booked in another way only get the email.