Skip to content
English
  • There are no suggestions because the search field is empty.

How do I send a mass message or bulk email to all members?

Sending communications to all members or specific groups

Sending a Bulk Communication Communications >> Create >> compose message >> select recipient group >> Send Recipient Groups • All members — send to every active member profile. • Leads — sends to all leads in your pipeline. • Specific package holders — targets members on a specific package. • Class attendees — targets members booked into a specific class. Known Issue — Large Send Batching issue A known regression causes bulk sends to large lists to fail or deliver incompletely in a single send. Until resolved: • Send to Members and Leads separately (not combined). • For lists over 300 recipients, split into batches of 200–300. • Wait 30 minutes between batches. Personalisation Tags Usein your message to personalise with each recipient's name. This tag works correctly in manually sent communications . Push Notifications For class-specific push notifications, use the Message Bookings option on any class in the Schedule — this sends a push notification to all members booked into that specific class. REPORTING & DATA