- Help Center
- Packages
- Package Categories and Priority
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Staff Management
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Packages
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Scheduling
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Drop-Ins
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Leads
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PT Sessions
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Workouts
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Manage Bookings and Attendance
- How Can I Manually Book Members In?
- Can I Book Non-members Into A Class?
- Can I Book Leads Into A Class?
- The Waiting List Explained
- Checking A Member In
- Troubleshooting Bookings
- Troubleshooting QR Code
- How do I track my Member Attendance?
- Booking Badges
- Cancellation Options (Staff)
- Cancellation Statuses on Roster
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General
- Does Octiv have Access Control Set up & How can I Control Access for Entry?
- How to Enable and Disable a Package from the Signup Widget
- Package Sign Up Settings through the Widget:
- Sign Up Widget Explained
- Widget Set Up and Integrations
- How do I change my Logo/ Signature/ Reply to email/ Disable or Enable Comms?
- How to adjust members booking view
- App: Buy packages
- COVID-19 Feature
- Exports
- How do I find and activate CAP Programming
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Accounts
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Comms
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Paystack (Online ADHOC payments RSA only)
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Netcash (RSA only)
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Three Peaks (RSA only)
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Stripe (Online ADHOC payments Rest of the World)
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Members
Package Categories and Priority
Allowing potential members to easily understand your offering is a must.
With package categories, you can group your packages and display them in a way that makes sense to those that are viewing your sign-up widget. You can also set a priority on each package so that the most important packages are displayed first within their category.
Navigate to Settings > Packages > Click on Create new package Category
Some examples are below:
- Stamp Cards/ Class packs - allocate all your once-off packages such as your 5, 10 and 20 class packs under this category
- 12-month Contracts - allocate all your 12-month contract packages e.g 3x week for 12 months, Unlimited for 12 months under this category
- 4x week Member Options - allocate all your 4x week packages e.g 4x week for 12 months, 4x week for 6 months under this category
How to allocate existing packages to package categories
Go to Settings > Packages > click on the action button next to the package > Edit > allocate package category and priority (if chosen to implement, can also be left blank)
View of Signup widget with package categories:
When adding a new package you will have the option to allocate the category in the setup.
Please view How to Set Up a New Package