Comms
Communicate with your members using emails, SMS, push notifications, and noticeboards.
- How do I disable or edit my Notifications?
- How do I send comms from almost anywhere in the platform?
- How do I personalise my communications?
- How does member-to-coach messaging work in the Octiv app?
- Why aren't members receiving emails from Octiv?
- How do I resend a confirmation or welcome email to a member?
- How do I unsubscribe from Octiv notification emails?
- Why are milestone emails missing the member's name (and how do I fix it)?
- Why aren't staff receiving class booking or cancellation emails?
- How do I send a mass message or bulk email to all members?