How do I set up a new package?

Selling single-visit drop-ins? Don't create a package here - drop-ins are set up separately under Settings >> Packages >> Drop-Ins. See How do I set up Drop-In packages?

Set up a new package
Settings >> Packages >> Create Packages >> enter the package details >> Save Package.

The fields explained:

• Name - what you call the package or membership option.
• Description - what the package includes.
• Package type and sessions included:
  • Limited - a set number of once-off credits (e.g. class passes or bundles). Once used up, the member must purchase more.
  • Weekly - a set number of sessions that renews weekly; members can't book over the weekly allowance.
  • Monthly - a set number of sessions that renews monthly; members can't book over the monthly limit.
  • Monthly with the limit set to zero - unlimited sessions per month (used for unlimited memberships), subject to your booking settings.
• Price - cost per month, or per once-off package for Limited packages.
• Top-up - the price charged for each additional session a member buys. Available on all packages that aren't unlimited; members can top up via the app.
• Default period type and period - how long the package runs before it becomes inactive from the sign-up date (e.g. Month, 3 for a 3-month run time). Leave empty for a monthly ongoing package.
• Package visibility - allocate a package category and priority on the packages list. Optional.
• Display package on sign-up page - show or hide the package on the sign-up widget. See How do I configure package sign-up settings on the widget?
• Allow purchase of package through Octiv mobile app? - show or hide the package for purchase in the app. See How do I let members buy packages in the app?

Add classes to the package
Control which classes the package can book: Settings >> Packages >> Actions (next to the package) >> Manage Classes >> select the classes this package can access >> Submit. If you have more than one location, allocate the classes the package can book at each location.

Allocate programmes
To limit which workout programmes a package can see: Settings >> Packages >> Actions >> Manage Programmes >> select the programmes this package can view >> Submit. Members on the package will then only see the allocated programmes' workouts.

Allocate locations
If you manage more than one location: Settings >> Packages >> Actions >> Manage Locations. The package only appears on the sign-up widget, and when adding a member manually, for its allocated locations. See Location specific Packages.