- Help Center
- Comms
- How to send Comms from almost anywhere in the platform
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Staff Management
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Packages
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Scheduling
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Drop-Ins
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Leads
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PT Sessions
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Workouts
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Manage Bookings and Attendance
- How Can I Manually Book Members In?
- Can I Book Non-members Into A Class?
- Can I Book Leads Into A Class?
- The Waiting List Explained
- Checking A Member In
- Troubleshooting Bookings
- Troubleshooting QR Code
- How do I track my Member Attendance?
- Booking Badges
- Cancellation Options (Staff)
- Cancellation Statuses on Roster
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General
- Does Octiv have Access Control Set up & How can I Control Access for Entry?
- How to Enable and Disable a Package from the Signup Widget
- Package Sign Up Settings through the Widget:
- Sign Up Widget Explained
- Widget Set Up and Integrations
- How do I change my Logo/ Signature/ Reply to email/ Disable or Enable Comms?
- How to adjust members booking view
- App: Buy packages
- COVID-19 Feature
- Exports
- How do I find and activate CAP Programming
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Accounts
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Comms
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Paystack (Online ADHOC payments RSA only)
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Netcash (RSA only)
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Three Peaks (RSA only)
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Stripe (Online ADHOC payments Rest of the World)
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Members
How to send Comms from almost anywhere in the platform
Communications can be sent from almost everywhere a user is listed on the platform.
You will find a chat-like icon or a Send Comm button throughout the platform.
Clicking on the icon or Send Comm button and it will redirect you to the create communication screen with a populated list of recipients.
This feature is only visible if your staff account has the Comms permission enabled.
Please read “Account Access for Staff” on how to edit and change your staff access privileges.