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How do I track class attendance and bookings?

Using the Attendance Report and related reporting tools

Attendance Report
Reports >> Attendance

The Attendance Report provides a comprehensive view of member bookings, cancellations, and check-ins per class:

  • Shows who booked, cancelled, and attended for each class.
  • Filter by member to see their full attendance history.
  • Filter by class name and date range for specific logs.

Tracking Individual Member Attendance
Reports >> Attendance >> Member

Filter the Attendance Report by member name to see a complete history of classes booked, attended, and cancelled.

Trainer Report
Reports >> Attendance >> Trainer

Shows which and how many classes/sessions a trainer has given. Filter by date and/or location. Add trainer rates to staff profiles to see estimated payroll figures.

Export Member Data
A member report listing all active members with package and payment information is available. Use it to identify members without active packages:

Member >> Manage >> Adjust filters if applicable >> CSV Export

⚠ *The Attendance Report is the primary tool for answering questions like "who cancelled class X and when?" — it is more reliable than email notifications for tracking cancellation activity.*