How do I track class attendance and bookings?

Attendance Report
Reports >> Attendance

Under Reports >> Attendance you'll find Overview, Class, Member, Member Non-Attendance and Trainer. Each report has filters (location, dates and more) and a CSV Export button.

• Class: for each class, shows the capacity, bookings, attendance %, check-ins, no-shows, late cancellations, cancellations and waiting list. Filter by class and date range.

Tracking Individual Member Attendance
Reports >> Attendance >> Member

Filter by member, class, package and date range to see each member's bookings, check-ins, no-shows, cancellations, late cancellations and classes cancelled by a trainer.

Trainer Report
Reports >> Attendance >> Trainer

Shows which and how many classes/sessions a trainer has given. Filter by location and dates. The Earned (Classes) and Earned (Sessions) columns are calculated from the trainer's rates. To set them, go to Staff, click ⋮ >> View/Edit next to the trainer and open the Rates tab. Rates are set per location, under Class Rates and Session Rates, as a Flat Rate and/or a Member-Based Rate (by number of attendees). See How do I manage trainer and staff rates? and How do I run the trainer report?

Export Member Data
A member report listing all active members with package and payment information is available. Use it to identify members without active packages:

Members >> Manage >> adjust the filters if needed >> CSV Export

⚠ *The attendance reports are the main tool for answering questions like "who cancelled class X and when?" — they're more reliable than email notifications for tracking cancellation activity.*