How do I track class attendance and bookings?
Using the Attendance Report and related reporting tools
Attendance Report
Reports >> Attendance
The Attendance Report provides a comprehensive view of member bookings, cancellations, and check-ins per class:
- Shows who booked, cancelled, and attended for each class.
- Filter by member to see their full attendance history.
- Filter by class name and date range for specific logs.
Tracking Individual Member Attendance
Reports >> Attendance >> Member
Filter the Attendance Report by member name to see a complete history of classes booked, attended, and cancelled.
Trainer Report
Reports >> Attendance >> Trainer
Shows which and how many classes/sessions a trainer has given. Filter by date and/or location. Add trainer rates to staff profiles to see estimated payroll figures.
Export Member Data
A member report listing all active members with package and payment information is available. Use it to identify members without active packages:
Member >> Manage >> Adjust filters if applicable >> CSV Export
⚠ *The Attendance Report is the primary tool for answering questions like "who cancelled class X and when?" — it is more reliable than email notifications for tracking cancellation activity.*