---
title: Where can I find my invoices?
description: "Find all member invoices under Accounts >> Invoices: what each status means, how to filter and sort, and the single and bulk invoice actions."
---

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# Where can I find my invoices?

## Find, filter and manage all your member invoices under Accounts \>\> Invoices.

All your members' invoices are under **Accounts \>\> Invoices**. The list shows each invoice's code, member, description, status, due date, sent date, outstanding amount and total.

### Invoice statuses

The **Status** column shows where each invoice stands. You can filter by any of these statuses:

- Unpaid
- Paid
- Credited
- Voided
- Refunded
- **Pending** and **Submitted** are debit order statuses. They show while your debit order provider processes the payment, which can take a little while depending on the provider. The invoice then changes to **Paid** or **Unpaid**.

### Filtering your invoices

Use the filters at the top of the page to find the invoices you need. If your facility has more than one location, choose the right **Location** first.

- **Location:** view one location's invoices.
- **Member Type:** Member, Non-Member or Lead invoices. Lead invoices include drop-in invoices.
- **Payment Type:** for example, debit order invoices only.
- **Status:** any of the statuses above.
- **Sent/Unsent:** only invoices that have been emailed, or only those that haven't.
- **Date From** and **Date To:** the date range. Invoices are listed by due date.
- **User ID** and **Member/Code:** search for one member or one invoice code.

To sort the list, click a column heading, such as **Due Date** or **Status**. To download the list, click **Export**.

### Actions on a single invoice

Click the **⋮** (Actions) menu next to an invoice to **View**, **Record Payment**, **Request/Process Payment**, **Edit**, **Void Invoice**, **Download** or **Send** it.

### Bulk actions

Tick one or more invoices (or the header box to select every invoice on the page). Then, under **Bulk Actions**, choose:

- **Send Invoice:** email the invoices to the members.
- **Request/Process Payment:** request payment through your ad-hoc payment gateway, if you have one linked.
- **Record Payment:** mark the outstanding balance on each invoice as paid.
- **Void / Credit:** void unpaid invoices, or credit invoices that have a payment on them. See [How do I credit an invoice?](https://knowledge.octivfitness.com/how-to-credit-an-invoice?hsLang=en)

Related: [How do I send out my invoices?](https://knowledge.octivfitness.com/how-do-i-send-out-my-invoices?hsLang=en) · [How do I edit my invoices?](https://knowledge.octivfitness.com/how-do-i-edit-my-invoices?hsLang=en) · [How do I record a manual or ad-hoc payment?](https://knowledge.octivfitness.com/how-do-i-record-a-manual-or-ad-hoc-payment?hsLang=en)

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