- Help Center
- Workouts
- The Whiteboard Explained
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Staff Management
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Packages
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Scheduling
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Drop-Ins
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Leads
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PT Sessions
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Workouts
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Manage Bookings and Attendance
- How Can I Manually Book Members In?
- Can I Book Non-members Into A Class?
- Can I Book Leads Into A Class?
- The Waiting List Explained
- Checking A Member In
- Troubleshooting Bookings
- Troubleshooting QR Code
- How do I track my Member Attendance?
- Booking Badges
- Cancellation Options (Staff)
- Cancellation Statuses on Roster
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General
- Does Octiv have Access Control Set up & How can I Control Access for Entry?
- How to Enable and Disable a Package from the Signup Widget
- Package Sign Up Settings through the Widget:
- Sign Up Widget Explained
- Widget Set Up and Integrations
- How do I change my Logo/ Signature/ Reply to email/ Disable or Enable Comms?
- How to adjust members booking view
- App: Buy packages
- COVID-19 Feature
- Exports
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Accounts
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Comms
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Paystack (Online ADHOC payments RSA only)
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Netcash (RSA only)
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Three Peaks (RSA only)
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Stripe (Online ADHOC payments Rest of the World)
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Members
The Whiteboard Explained
The white board tells you what is happening at your facility each day. This is where you see your workouts, log your scores and participate socially with other members at your gym.
Left hand menu > Workouts > White Board
The white board tells you what is happening at your facility each day. This is where you see your workouts, log your scores and participate socially with other members at your gym.
The coach can use the white board to explain the workout for the day, see coaches notes, mark attendance (although we strongly suggest members check themselves in using the QR code as best practice), book members into the class, log results, and capture the members’ Covid 19 questionnaire.
In Trainer View, the coach can guide the class according to each workout component while the attendees can easily view the next exercise coming up during the activity.
The coach can capture the members' scores by hovering over the column for each member. It is best to encourage your members to log their own results as this will help the member to become more familiar with the app and will also create less admin for your coaches in between classes.