How do package categories, tags and priority work?
Allowing potential members to easily understand your offering is a must.
With package categories, you can group your packages, control the order they appear in, and display them in a way that makes sense to those that are viewing your sign-up widget. You can also set a priority on each package so that the most important packages are displayed first within their category.
Navigate to Settings > Packages > Click on Create new package Category
Some examples are below:
- Stamp Cards/ Class packs - allocate all your once-off packages such as your 5, 10 and 20 class packs under this category
- 12-month Contracts - allocate all your 12-month contract packages e.g 3x week for 12 months, Unlimited for 12 months under this category
- 4x week Member Options - allocate all your 4x week packages e.g 4x week for 12 months, 4x week for 6 months under this category
How to allocate existing packages to package categories
Go to Settings > Packages > click on the action button next to the package > Edit > allocate package category and priority (if chosen to implement, can also be left blank)
How to reorder package categories
Go to Settings > Packages > Categories & Tags
Each category in the list has a drag handle next to its name. Drag and drop a category to change its position — the order you set here is the order categories are displayed in on the sign-up widget, with the category at the top shown first.
Package tags
Tags are labels you add to packages to tell them apart, for example by programme type (HyRox, Yoga, CrossFit) or by location. A package can have more than one tag. Tags are available to all facilities.
How to create package tags
Go to Settings > Packages > Categories & Tags
How to add tags to a package
Go to Settings > Packages > click on the action button next to the package > Edit > Tags
You can also add tags when you create a new package.
Using tags to choose which packages can book a class
When you create or edit a class or session, click Edit Packages under Which packages can book this class?. Tick one or more tags to show only the packages with those tags, then click Select All to select them all. See How do I add a once-off or recurring class?
View of Signup widget with package categories
When adding a new package you will have the option to allocate the category in the setup.
Please view How to Set Up a New Package