---
title: How do I integrate my Netcash account with Octiv?
description: "Connect your Netcash debit order account to Octiv: send your Netcash keys to onboarding and set Ignore errors and Auto forward action date."
---
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# How do I integrate my Netcash account with Octiv?
## Send us your Netcash keys, then update two settings in Netcash.
To run debit orders through Netcash, you need an active Netcash debit order account. If you don't have one yet, visit [netcash.co.za](https://netcash.co.za), email [sales@netcash.co.za](mailto:sales@netcash.co.za) or call 0861 338 338.
### 1. Send us your Netcash keys
Once your debit order account is active, Netcash will email you your keys. Forward them to [onboarding@octivfitness.com](mailto:onboarding@octivfitness.com) and we'll connect your Netcash account to Octiv. We need your:
- Merchant Account Number
- Account Service Key
- Debit Order Service Key
Keep your keys private. Only send them to us by email, and never share them in screenshots or public places.
### 2. Update your settings in Netcash
Once your keys have been added to Octiv, log in to Netcash and change these settings:
1. Go to **Account profile \>\> NetConnector \>\> Debit orders** and click **Edit**.
2. Tick **Ignore errors**. If one member's details are wrong, that member is flagged and the rest of the batch is still processed.
3. Tick **Auto forward action date**. If the debit date falls on a Sunday or public holiday, the batch runs on the next available day.
4. Check that the **Email** address is correct. This is where Netcash sends your error and validation reports.
5. Save your changes.
To run your monthly debit orders, see [How do I manage my Netcash debit batches in Octiv?](https://knowledge.octivfitness.com/how-to-run-your-debit-orders-through-netcash?hsLang=en) For all payment gateway options, see [Which payment gateways can I use with Octiv, and how do I connect them?](https://knowledge.octivfitness.com/getting-integrated-with-direct-debits?hsLang=en)
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