Invoices can be deleted singularly or in bulk.
1. To delete an individual invoice:
Accounts > invoices > search for the invoice > select the actions menu > delete > A pop-up will then appear “are you sure you want to delete this invoice > Yes
If your browser does not open a pop up to confirm the deletion of an invoice, please check your browser settings to allow pop ups for https://app.octivfitness.com.
2. To delete multiple invoices:
Accounts > invoices > bulk select the invoices by selecting the check boxes on the left hand side > Bulk actions > delete invoices > A pop-up will then appear “are you sure you want to delete this invoice > Yes
3. Deleting or editing a paid invoice:
Should an invoice be recorded as paid incorrectly or any edits need to be made to the paid invoice, you will have to delete the payment first.
Deleting the payment will ensure that the payment is removed or not duplicated.
See: Deleting a payment
Should a paid invoice need to be deleted, you will have to delete the payment first.
Deleting the payment will ensure that the payment is removed and not duplicated.
4. Deleting a sent invoice:
When a sent invoice is deleted the system will issue a credit note to void the invoice i.e. a sent invoice can’t be deleted.
