How do I set up my facility's contract and waiver?

Your facility's contract and waiver are the documents members accept when they sign up. Set them up under Settings >> Contracts & Waivers.

Your contract

1. Under Contracts, type or paste your contract into the Terms & Conditions editor. There's no option to upload a contract file.
2. Choose whether members can see their contract end date in the app: Should the contract end date be visible in the Octiv member application?
3. Set Days before contract expiry notification is sent: how many days before a contract ends the reminder goes out.
4. Click Update.

Your waiver

You have two options:

• A digital waiver: tick Use a digital waiver, write it in Waiver Content, and click Update.
• An uploaded waiver: leave Use a digital waiver unticked, upload your file under Waiver Document, and click Update.

Asking members to accept them at sign-up

Whether new members are asked to accept the contract and waiver when they sign up is set under Settings >> Sign Up >> Contracts & Waivers. See How do I configure package sign-up settings on the widget?

Related articles

• How do I create, send, and renew a member's contract?
• How do I find and view my contract or waiver? (for members)