How do I set up card subscription (billing cycle) packages?
Setting up recurring card billing and PayStack for South African facilities
Overview Billing cycle packages allow members to be charged on a recurring basis (e.g. every 28 days) via card subscription. This requires PayStack to be enabled (South Africa) or Stripe (other regions). Enabling PayStack Settings >> Payment Gateways >> PayStack >> Enable >> add banking information >> Submit PayStack charges 2.9% + R1 excl. VAT per card transaction. Creating a Billing Cycle Package 1. Settings >> Packages >> Package Management >> Create New 2. Fill in package details. 3. Add a price and billing frequency (e.g. weekly, monthly, billing cycle). 4. Add a billing interval (e.g. every 4 weeks). 5. Add a default period if applicable 6. Select purchase limits and package visibility 5. Submit. Adding an Existing Member to Card Subscription 1. Change Payment Type: Members >> Manage >> [Member] >> Billing >> Payment Type >> Card Subscription >> Update billing details (this sends the member an email to add their card). 2. Add End Date to Current Package: Members >> [Member] >> Packages >> Actions >> Edit >> add end date >> Submit . 3. Assign Billing Cycle Package: Create New >> select billing cycle package >> add start date >> Submit . Tracking Subscriptions and Settlements • Track subscriptions: Accounts >> Subscriptions • Track PayStack payouts: Accounts >> Settlements What Happens When a Card Subscription Member Is Placed on Hold? Their payments will stop and their new billing date will be the day the are released from hold/ the day the package starts again