How do I see a member's billing date or subscription status?

View a Member's Next Billing Date Accounts >> cards / subscriptions >> search for member >> Next Billing Date column View Payment History and Invoices Accounts >> Invoices >> search by member name or date range Filter by status — Open, Paid, Unpaid— to find outstanding invoices quickly. How to Make Sure a Member Is on the Debit Batch For a member to appear in a debit batch they must: 1. Have an active package assigned to their profile. 2. Have debit order set as their payment type (not Cash/EFT). 3. Have valid debit order details (bank account / mandate) on record. Check all three via: Members >> Manage >> [Member] >> Billing & Package Why Is a Member Not Appearing in the Debit Batch? The most common reasons: No active package assigned — assign the correct package. Payment type is not set to Debit Order. Your settings under Sign-Up >> settings determine which batch they will appear in • Debit mandate is missing or inactive — re-send the mandate onboarding link.