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How do I link Discovery Vitality and earn points?

How to link Discovery Vitality and earn points in the Octiv app.

Link your Discovery Vitality account in the Octiv app to earn Vitality points for your workouts. As a Discovery Vitality member, you can earn points at any facility that is on the Vitality Network — just link your account and check in and out.

Step 1 — Link your Discovery Vitality account

  1. In the Octiv app, tap your profile (the circle in the top-left corner), then go to General >> Discovery Vitality.
  2. Enter your Date of Birth and ID number, and give consent for Vitality to receive your details.
  3. Confirm the link.

⚠ Your Date of Birth and ID number must be correct. If either is wrong, your check-ins may succeed but your points will not reflect on your Vitality profile. You can review them anytime under General >> Discovery Vitality.

If the Discovery Vitality option doesn't appear, your facility may not be on the Vitality Network yet — contact your facility.

Step 2 — Check in AND check out of your class
Book your class as normal, then remember: both a check-in and a check-out are required to earn points.

  • In the app, use the Check-In function when you arrive and the Check-Out function when you leave.
  • If you booked outside of Octiv (for example, through the Discovery app), scan the QR code with your phone camera for both your check-in and your check-out.

The check-out button only appears once your Discovery account is linked and your check-in for that class was successful.

Why aren't my points showing?

  • You checked in but didn't check out — both are required.
  • Your Date of Birth or ID number is incorrect — correct them under General >> Discovery Vitality.
  • Your Discovery account isn't linked — link or relink it (see below).
  • Points can take 1–3 business days to reflect in your Discovery app.

Check-out button not appearing? Relink your account
If you can't check out even after updating the app, your Discovery link may be stale:

  1. Tap your profile (top-left circle) >> General >> Discovery Vitality.
  2. Tap Unlink, then Link again and re-enter your details.
  3. Try the check-out again.

Relinking does not affect your Vitality points history.