- Help Center
- Manage Bookings and Attendance
- How Can I Manually Book Members In?
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Manage Bookings and Attendance
- How Can I Manually Book Members In?
- Can I Book Non-members Into A Class?
- Can I Book Leads Into A Class?
- The Waiting List Explained
- Checking A Member In
- Troubleshooting Bookings
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General
- Does Octiv have Access Control Set up & How can I Control Access for Entry?
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- Package Sign Up Settings through the Widget:
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- How to adjust members booking view
- App: Buy packages
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Accounts
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Paystack (Online ADHOC payments RSA only)
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Members
How Can I Manually Book Members In?
Members can be manually added to your classes or sessions
Left hand menu > Scheduling > Calendar > Select class > Add booking > Select user type (member) > Select member > Book
As best practice, it’s strongly recommended that staff do not manually book their members in. Members should become accustomed to booking and cancelling their own sessions within the Octiv app.
When a trainer books a member into a class, the member does not have a credit deducted and the booking restrictions are not applied.
I.e. even if the member does not have any sessions left or the booking threshold is closed, the coach can still manually book the member in.