- Help Center
- Drop-Ins
- Drop-Ins Overview
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Staff Management
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Packages
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Scheduling
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Drop-Ins
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Leads
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PT Sessions
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Workouts
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Manage Bookings and Attendance
- How Can I Manually Book Members In?
- Can I Book Non-members Into A Class?
- Can I Book Leads Into A Class?
- The Waiting List Explained
- Checking A Member In
- Troubleshooting Bookings
- Troubleshooting QR Code
- How do I track my Member Attendance?
- Booking Badges
- Cancellation Options (Staff)
- Cancellation Statuses on Roster
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General
- Does Octiv have Access Control Set up & How can I Control Access for Entry?
- How to Enable and Disable a Package from the Signup Widget
- Package Sign Up Settings through the Widget:
- Sign Up Widget Explained
- Widget Set Up and Integrations
- How do I change my Logo/ Signature/ Reply to email/ Disable or Enable Comms?
- How to adjust members booking view
- App: Buy packages
- COVID-19 Feature
- Exports
- How do I find and activate CAP Programming
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Accounts
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Comms
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Paystack (Online ADHOC payments RSA only)
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Netcash (RSA only)
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Three Peaks (RSA only)
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Stripe (Online ADHOC payments Rest of the World)
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Members
Drop-In Overview
Non-members can buy one or multiple drop-in sessions via the drop-in widget that can be integrated into your website or an online post.
Non-members can buy one or multiple drop-in sessions via the drop-in widget that can be integrated into your website or an online post.
After purchasing a drop-in session they won't have to download the app but will receive a link to book their classes and will be automatically added to your leads i.e. they will not be an actual member at your facility.
Drop-ins can be purchased with online or cash payments. If you’ve integrated with Stripe or PayNow these sessions can be paid immediately. For cash payments, unpaid leads invoices are automatically created and sent to the new lead member which they can either pay via EFT or cash when attending their first session.