- Help Center
- Manage Bookings and Attendance
- Booking Badges
-
Staff Management
-
Packages
-
Scheduling
-
Drop-Ins
-
Leads
-
PT Sessions
-
Workouts
-
Manage Bookings and Attendance
- How Can I Manually Book Members In?
- Can I Book Non-members Into A Class?
- Can I Book Leads Into A Class?
- The Waiting List Explained
- Checking A Member In
- Troubleshooting Bookings
- Troubleshooting QR Code
- How do I track my Member Attendance?
- Booking Badges
- Cancellation Options (Staff)
- Cancellation Statuses on Roster
-
General
- Does Octiv have Access Control Set up & How can I Control Access for Entry?
- How to Enable and Disable a Package from the Signup Widget
- Package Sign Up Settings through the Widget:
- Sign Up Widget Explained
- Widget Set Up and Integrations
- How do I change my Logo/ Signature/ Reply to email/ Disable or Enable Comms?
- How to adjust members booking view
- App: Buy packages
- COVID-19 Feature
- Exports
-
Accounts
-
Comms
-
Paystack (Online ADHOC payments RSA only)
-
Netcash (RSA only)
-
Three Peaks (RSA only)
-
Stripe (Online ADHOC payments Rest of the World)
-
Members
Booking Badges
Staff members can see details and updates of members’ bookings by hovering over their names.
The booking badges can be accessed on the Calendar as well as on the Roster
Scheduling > Calendar > Click on the class > hover over the information icon
Scheduling > Roster > hover over the information icon
