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How do I set up a free class?

Let members attend without using a session - set the class to free.

Making a class free lets members attend it without a session being deducted from their membership. You set this on the class itself, so it's the right choice when the people attending already have an active membership.

Make a class free
When you create or edit the class (Scheduling >> Calendar >> Create New, or open an existing class and Edit):

  • Set "Is this class free?" to Yes — the system will not deduct a credit from the member's membership when they book.
  • Under Package selection (in the Bookings section), tick which memberships are allowed to book this class — select all of them to let everyone in.

Important: a free class still requires the member to be on an active membership that's allowed for the class — "free" only means no session is deducted, not that no membership is needed. If you get an error when adding a member, it's almost always because they have no active membership, or theirs isn't ticked under Package selection. Add or activate an allowed membership, or tick it under Package selection, then try again.

Vitality free workouts
Vitality members get free workout sessions through their Discovery membership — these must be booked using the Vitality free workout option (a standard booking won't count for points). See How do I link Discovery Vitality and earn points?

Not what you need? To give free sessions to someone who isn't on a membership, see How do I set up a free or promotional package?