---
title: What does each report show, and when should I use it?
description: A quick guide to every report under the Reports menu
---

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# What does each report show, and when should I use it?

## A quick guide to every report under the Reports menu

All reports live under the **Reports** menu. Alongside the reports there’s a **Dashboard** (an at-a-glance summary), **Smart Reports** (AI-generated reports built from your own data — currently in Beta, see below), and **Exports** (bulk data exports — see the end of this article).

**Smart Reports (AI-generated reports)  
Reports \> Smart Reports**

Ask Smart Reports for the report you need in plain language and it generates it from your gym’s data — useful when you want something outside Octiv’s standard report list. This feature is in Beta. See [What is Smart Reports, and how do I use it?](https://knowledge.octivfitness.com/what-is-smart-reports-ai-generated-reports-beta?hsLang=en) for details.

**Exports (bulk data exports)  
Reports \> Exports**

Use Exports to download your data to a spreadsheet. Choose a **Type**, optionally set a **Location** (or leave it as All), then click **Export**. The available types are:

- **Members** — your member records.
- **Finances** — financial / transaction data.
- **Bookings** — class booking data.
- **Leads** — your leads.

**Attendance**

- **Overview** — overall attendance across the facility.
- **Class** — attendance broken down by class.
- **Member** — attendance for an individual member.
- **Member Non-Attendance** — members who haven’t attended in a chosen period. Includes a **Send Comm** action to message those members directly — a simple win-back/retention tool.
- **Trainer** — sessions/attendance by trainer.
- **Debtors** — members with outstanding balances. Includes a **Send Comm** action to message debtors directly — useful for collections.
- **Discounts** — discounts and special rates applied, now accurate at package level.
- **Package Revenue** — revenue by package.
- **Payment Types** — a breakdown of payments by method.
- **Store Sales** — sales from the Store.
- **Personal Bests** — members’ personal-best results.
- **Members** — your member records.
- **Finances** — financial / transaction data.
- **Bookings** — class booking data.

**Finance**

- **Debtors** — members with outstanding balances. Includes a **Send Comm** action to message debtors directly — useful for collections.
- **Discounts** — discounts and special rates applied, now accurate at package level.
- **Package Revenue** — revenue by package.
- **Payment Types** — a breakdown of payments by method.
- **Store Sales** — sales from the Store.
- **Personal Bests** — members’ personal-best results.

**Exercises**

- **Personal Bests** — members’ personal-best results.

 

***Tip — the Send Comm tool***

*Two reports: **Member Non-Attendance** and **Debtors** — let you message the members in the report straight from the report screen using Send Comm. It’s an easy, targeted way to run win-back and collections outreach without exporting lists.*

 

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