---
title: How do I add a package to a member's profile manually?
description: Octiv offers two options on how to add a new package to a member's profile. Via the member's card and the schedule
---

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# How do I add a package to a member's profile manually?

## Octiv offers two options on how to add a new package to a member's profile. Via the member's card and the schedule

**Adding a new package via the members' card**  
Navigate to **Members \> Manage \> click on the member to open the member card \> Packages \> Create New**

*Note: If the selected package has a Sign-Up Fee configured, a **Would you like to add the package sign-up fee to the member's first invoice?** checkbox also appears. Tick it to add the fee to the invoice generated. Not available on facilities still on the older (legacy) cash billing setup. See [How does the package sign-up fee work?](https://knowledge.octivfitness.com/how-does-the-package-sign-up-fee-work?hsLang=en)*

**Limited Packages**

***allocate limited package \> if a default period is allocated to the package the end date will automatically pull through \> select payment Type \> select if the invoice should be sent to the member "Yes" or "No" \> Submit.***

- If "Would you like to generate an invoice for this package?" is not selected no invoice will be created
- If a Cash, Card, EFT or No Payment (Free) is selected sessions are immediately released and a paid invoice is created.
- If Requesting adhoc payment or generating an invoice is selected sessions will only be released once the invoice has been recorded as paid.

Go to **Accounts \> Invoices \> Click on the action button next to the invoice \> Record payment**

- Request adhoc payment is only available to studios integrated with Paystack, Paynow or Stripe. This will then automatically send the Invoice with a payment link to the member.

Only once the payment has been done by the member will the invoice recon to paid and the sessions released.

**Month-to-month rolling Packages for Cash, Debit Order, and Card Subscription members**

***allocate the month-to-month package (e.g. 3x Week) \> if a default period is allocated to the package the end date will automatically pull through \> select if you would like to have a prorated invoice created for the package or not***

***if yes is selected the prorated amount for the outstanding days (depending on the start day of the package) will be generated \> select payment Type for how the prorated invoice must be paid \> and follow the steps.***

***if no is selected the first automated invoice created will be in the cash invoice generation batch / next debit order batch / next card subscription billing date***

When no invoice or a prorated invoice is created for month-to-month packages the package is immediately released.

When yes is selected to create a prorated invoice:

- Cash, Card, EFT - Paid invoice is created.
- Card Subscription / Debit Order Subscription - Prorate invoice is generated for the partial period before the next billing date.
- Request adhoc payment - Invoice is sent to the member with the payment link (Only available to studios integrated with Paystack, Paynow or Stripe)
- Generate invoice - unpaid invoice is created

Go to **Accounts \> Invoices \> Click on the action button next to the invoice \> Record payment**

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