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How do I temporarily deactivate or freeze my membership?

Pausing your facility membership through Octiv

For Members To temporarily freeze or pause your membership, contact your facility directly. You cannot self-pause a membership from the member app — this must be done by your facility For Facility Admins — Placing a Member on Hold Members >> [Member] >> Actions>> Place on Hold To remove hold status, navigate to the same location and select Remove Hold. Billing will resume from that date.