---
title: What is Octiv Explore & how do I set it up?
description: Make your facility discoverable on the Octiv Explore map
---
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# What is Octiv Explore & how do I set it up?
## Make your facility discoverable on the Octiv Explore map
Octiv Explore is your facility’s public profile on a live map of fitness facilities — think of it as your gym’s digital storefront. It helps new members find you, view your profile and class schedule, and sign up or buy a drop-in directly. This article covers how to complete your Explore profile.
All locations are automatically enabled on Explore, so the important thing is making sure your profile is complete and accurate — that’s what gets you discovered.
**The dashboard prompt**
If your Explore profile is missing any of its required fields, a prompt appears on your **Dashboard** reminding you to complete it. The prompt stays until all three required fields are filled in:
- **Cover Image** (the location’s feature image)
- **Bio**
- **Address**
Once those are done, the prompt disappears and the location shows as “fully set up in Explore.” Follow the steps below to complete them.
**Where to set it up**
**Settings \> Facility & Location \> Location Settings**
Explore is set up **per location** — if you have more than one location, complete the profile for each using the location selector at the top. A banner shows *“Your location is fully set up in Explore”* once the required sections are done. Click **Submit** in each section to save it.
**Profile & Media (required)**
- **Location image and branding** — upload a feature image (max 4mb, PNG recommended). Use Replace or Remove to change it later.
- **Bio** — a short description of your facility.
**Address (required)**
Enter your **Physical Address** accurately — this is how leads find your facility on the Octiv Explore map. The **Map Pin** must resolve (you’ll see “Map pin resolved — map will show on your Explore profile”) so your location appears in the right place.
If your billing address differs from your physical address, tick *“Is your billing address different from your physical address?”* and enter it — the billing address is the one that reflects on your invoices to members.
**Amenities (recommended)**
Tick everything your facility offers from the list — for example Showers, Lockers, Restrooms, Sauna, Cold Plunge/Ice Bath, Parking, Free Wi-Fi, Coffee Shop, Water Refill Station, Personal Training Services and Outdoor Training Area, among others. Amenities help members filter and find you, so it’s worth completing even though it’s not required.
**Contact & Social (optional)**
Add your Contact Number, Email Address, Facebook, Instagram and Website URL so prospects can reach you directly from your profile.
**Check the Explore Preview**
The **Explore Preview** panel shows exactly how your profile looks to members in the app — your image, bio, address with Get Directions, amenities, and the **View Schedule**, **Buy Package** and **Buy Drop-In** actions. Use it to check everything looks right before you finish.
### Sharing your Explore profile
Once your profile is set up, get a shareable link to it from **Settings \> Widgets \> Octiv Explore** — select your location, then use **Copy link** or **View link**. Share this with prospective members and leads so they can view your profile and book directly.
Octiv Explore is set up per location, so a location must be selected before a link is available — there is no "All locations" version.
*Note: If your facility has a Branded App, this link prompts people without the app to download your branded app instead of the Octiv app.*
Once your required fields are in and you’ve hit Submit for each section, the dashboard prompt clears and you’re ready to be discovered on Octiv Explore.
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