--- title: How do I pause or stop Vitality at my facility? description: To pause or stop Vitality, email Discovery Vitality and CC Octiv with 30 days' notice. Giving notice doesn't cost anything. --- [Skip to content](https://knowledge.octivfitness.com/how-do-i-pause-or-stop-vitality-at-my-facility#main-content) English Show submenu for translations [More support](https://knowledge.octivfitness.com/kb-tickets/new?hsLang=en) ![](https://knowledge.octivfitness.com/hs-fs/hubfs/appIcon.png?width=100&height=75&name=appIcon.png) Open main navigation Close main navigation - English Show submenu for translations - [More support](https://knowledge.octivfitness.com/kb-tickets/new) - Contact us Contact us How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://knowledge.octivfitness.com/?hsLang=en) 2. [Vitality](https://knowledge.octivfitness.com/vitality?hsLang=en) # How do I pause or stop Vitality at my facility? ## Give 30 days' notice to Discovery Vitality and Octiv If you want to pause Vitality at your facility for a while, or leave the Vitality Fitness Network, you need to let both Discovery Vitality and Octiv know. ### How to give notice 1. Email the Vitality Fitness team at [VitalityFitness@discovery.co.za](mailto:VitalityFitness@discovery.co.za), and CC Octiv at [vitality@octivfitness.com](mailto:vitality@octivfitness.com), so both teams get the same message. 2. Include your facility name, the location(s) it applies to, whether you're pausing or stopping, and the date you'd like it to take effect. Vitality has a **30-day notice period**, which Octiv follows too, so send your notice at least 30 days before the date you want. Giving notice doesn't cost anything. Please don't tell only one of the teams: Discovery Vitality manages your listing on the Discovery app, and Octiv manages the integration on your Octiv account, so both need to know. **Related articles** - [How do I configure the Vitality integration for my facility?](https://knowledge.octivfitness.com/how-do-i-configure-the-vitality-integration-for-my-facility?hsLang=en) - [What do I need to apply to join the Vitality Fitness Network?](https://knowledge.octivfitness.com/what-do-i-need-to-apply-to-join-the-vitality-fitness-network?hsLang=en) - [Getting Started](https://knowledge.octivfitness.com/getting-started?hsLang=en) - [Members](https://knowledge.octivfitness.com/members?hsLang=en#main-content) - [Attendance & Tracking](https://knowledge.octivfitness.com/members?hsLang=en#attendance-tracking) - [Packages & Billing](https://knowledge.octivfitness.com/members?hsLang=en#packages-billing) - [Profiles & Setup](https://knowledge.octivfitness.com/members?hsLang=en#profiles-setup) - [Contracts & Waivers](https://knowledge.octivfitness.com/members?hsLang=en#contracts-waivers) - [Staff Management](https://knowledge.octivfitness.com/staff-management?hsLang=en) - [Leads](https://knowledge.octivfitness.com/leads?hsLang=en) - [Packages](https://knowledge.octivfitness.com/packages?hsLang=en#main-content) - [Lead Drop Ins](https://knowledge.octivfitness.com/packages?hsLang=en#lead-drop-ins) - [Member Packages](https://knowledge.octivfitness.com/packages?hsLang=en#member-packages) - [Location specific packages](https://knowledge.octivfitness.com/packages?hsLang=en#location-specific-packages) - [Scheduling](https://knowledge.octivfitness.com/scheduling?hsLang=en) - [Accounts](https://knowledge.octivfitness.com/accounts?hsLang=en#main-content) - [Member Billing & Payments](https://knowledge.octivfitness.com/accounts?hsLang=en#member-billing-payments) - [Your Octiv Subscription](https://knowledge.octivfitness.com/accounts?hsLang=en#your-octiv-subscription) - [Payment Gateways](https://knowledge.octivfitness.com/payment-gateways?hsLang=en#main-content) - [GoCardless](https://knowledge.octivfitness.com/payment-gateways?hsLang=en#gocardless) - [Stripe](https://knowledge.octivfitness.com/payment-gateways?hsLang=en#stripe) - [Paystack](https://knowledge.octivfitness.com/payment-gateways?hsLang=en#paystack) - [Three Peaks](https://knowledge.octivfitness.com/payment-gateways?hsLang=en#three-peaks) - [Netcash](https://knowledge.octivfitness.com/payment-gateways?hsLang=en#netcash) - [Sepa](https://knowledge.octivfitness.com/payment-gateways?hsLang=en#sepa) - [Store](https://knowledge.octivfitness.com/store?hsLang=en#main-content) - [Products](https://knowledge.octivfitness.com/store?hsLang=en#products) - [Sales](https://knowledge.octivfitness.com/store?hsLang=en#sales) - [Comms](https://knowledge.octivfitness.com/comms?hsLang=en) - [Reports & Data](https://knowledge.octivfitness.com/reports-data?hsLang=en) - [Check in](https://knowledge.octivfitness.com/check-in?hsLang=en) - [Workouts](https://knowledge.octivfitness.com/workouts?hsLang=en) - [Octiv Explore](https://knowledge.octivfitness.com/octiv-explore?hsLang=en) - [Vitality](https://knowledge.octivfitness.com/vitality?hsLang=en) - [Settings](https://knowledge.octivfitness.com/settings?hsLang=en#main-content) - [Integrations](https://knowledge.octivfitness.com/settings?hsLang=en#integrations) - [Add-ons](https://knowledge.octivfitness.com/add-ons?hsLang=en) - [For Members](https://knowledge.octivfitness.com/for-members?hsLang=en) [![Chill listening crop-3](https://knowledge.octivfitness.com/hs-fs/hubfs/social%20octiv-1.png?width=24&height=24&name=social%20octiv-1.png "Chill listening crop-3")](http://www.octivfitness.com) [mailto:email@email.com](mailto:email@email.com) Copyright © 2026, Octiv