Skip to content
English
  • There are no suggestions because the search field is empty.

How do I manage the class schedule and recurring classes?

Creating, editing, and managing the Octiv class timetable

Creating a New Class 1. Navigate to Schedule >> calendar >> Create new2. Enter class name, trainer, location, time, and duration. You can also add an image to illustrate this class, which will appear in your members’ app, and select a color for the class. This can help visually differentiate your different classes if you have several throughout the week. 3. Set the capacity (maximum number of members who can book). 4. Choose whether to make it a recurring class (e.g. every Monday at 6am). 5. Configure your booking and cancellation thresholds for this class.This allows you to control how far in advance members can book, as well as how late they are allowed to cancel. 6. Configure package restrictions if only certain package holders should be able to book. 7. Submit. Editing a Recurring Class • Edit this event only: click on edit instance : changes only the selected occurrence. • Edit all events: click on edit series changes every occurrence in the series going forward. • Always confirm which option you are selecting before saving to avoid unintended changes to the full schedule.If you need to modify an entire series from a specific date, we recommend adding an end date to the existing series and then creating a new one by duplicating it. You can then simply adjust the necessary elements before saving. Cancelling a Class 1. Open the class in the Schedule. 2. Click on the relevant class >> Action > Delete instance 3. A message will appear asking you to confirm. 4. Confirm — booked members' sessions should be returned automatically. Setting a Cancellation Window Class Settings >> Bookings section >> select Cancellation Threshold Select the desired time frame (e.g. 12 hours). This defines how far in advance members must cancel. Cancellations within this window are marked as late cancellations. PAYMENTS & BILLING