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How do I find and view my contract or waiver?

Accessing facility contracts and agreements in the Octiv app

Viewing Your Contract in the App
To view the contract or terms and conditions linked to your membership:

  1. Open the Octiv app.
  2. Navigate to My Profile in the top left hand circle
  3. Select Contracts and Waivers
  4. Download either or both to review

If you cannot find this section, contact your facility directly — they can resend the contract or waiver link to you via email

Member App > Facility Management