---
title: How do I create, send, and renew a member's contract?
description: How to create, send, bulk-send, renew and download member contracts in Octiv, and how to require members to accept one at sign-up.
---
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# How do I create, send, and renew a member's contract?
## How to create, send, bulk-send, renew and download member contracts in Octiv, and how to require members to accept one at sign-up.
**Create or renew a contract**
Open the member's profile and go to **Contract/Waiver \>\> Create**. The new contract becomes the active one, and any previous contract moves to inactive — so this is also how you renew an expiring contract.
**Send a contract to a member**
From the member's profile: **Contract/Waiver \>\> Create New \>\> Submit**, then click **⋮ \>\> Send Contract**. The member receives it to review and accept.
**Send contracts in bulk**
Go to **Members \>\> Manage**, tick the members you want, then **Bulk Action \>\> Send Contract**. Once set up this way, the contract also applies to new sign-ups automatically.
**Download a contract**
Open the member's profile, go to **Contract/Waiver**, and click **Download Contract**.
**Requiring acceptance at sign-up**
When a member signs themselves up using the **sign-up widget**, you can force them to accept a contract and/or a waiver as part of that process. Turn this on under **Settings \>\> Sign Up**, in the **Contracts & Waivers** section:
- *Does your location make use of contracts?* → **Yes**
- *Does your location make use of waivers?* → **Yes**
Set either or both. This applies to widget sign-ups — you can't force acceptance of an updated contract before booking.
### What the member sees
1. The member gets an email with a link to the contract or waiver.
2. Clicking the link opens it in their browser. If they're not logged in, they're asked to log in first.
3. Once they're logged in, a green banner confirms it has been signed, for example "This contract has been signed", and the full contract is shown in the browser.
4. They can then close the browser and carry on in the Octiv app. Their contract is also available in the app.
To check who has accepted, go to **Members \>\> Contracts/Waivers** and look at the **Contract Accepted** and **Waiver Signed** columns.
**Good to know**
A member's contract and waiver apply to them **across all your locations**.
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