---
title: How do I automate my invoice generation?
description: How to configure automatic invoice generation for cash, debit order, and card subscription members, including auto-generation dates and send strategies.
---

[Skip to content](https://knowledge.octivfitness.com/how-do-i-automate-my-invoice-generation#main-content)

English

Show submenu for translations

[More support](https://knowledge.octivfitness.com/kb-tickets/new?hsLang=en)

![](https://knowledge.octivfitness.com/hs-fs/hubfs/appIcon.png?width=100&height=75&name=appIcon.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [More support](https://knowledge.octivfitness.com/kb-tickets/new)
- Contact us

 Contact us

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Help Center](https://knowledge.octivfitness.com/?hsLang=en)
2. [Accounts](https://knowledge.octivfitness.com/accounts?hsLang=en)
3. [Member Billing & Payments](https://knowledge.octivfitness.com/accounts?hsLang=en#member-billing-payments)

# How do I automate my invoice generation?

## Set when cash invoices are created, when they're due and whether they're sent automatically.

Octiv creates your member invoices automatically. How and when depends on the member's payment type.

When you add a new member with **Members \>\> Manage \>\> Create New**, whether their first invoice is created straight away depends on their payment method and whether their first month is prorated. The settings below control the ongoing monthly invoices for existing members.

### Debit order invoices

Debit order invoices are created automatically for members on direct debit, about 45 days in advance, so you have time to check and edit them.

### Card subscription invoices

Card subscription invoices are created automatically on the member's billing date. To give members time to pay before the invoice is due:

1. Go to **Settings \>\> Accounts \>\> Location Settings** and choose the **Location**.
2. Under **Subscription invoices due after generation**, set **Payment due after (days)**.
3. Click **Update**.

### Cash invoices

Octiv has two ways of creating cash invoices. If you see **Cash Member Invoice Generation Day (Midnight)** under **Settings \>\> Accounts \>\> Facility Settings**, your facility uses **legacy cash invoicing**. If you don't, it uses the **new cash invoicing**. See [What is the difference between legacy cash invoicing and the new cash invoicing?](https://knowledge.octivfitness.com/what-is-the-difference-between-legacy-cash-invoicing-and-the-new-cash-invoicing?hsLang=en)

**Legacy cash invoicing:** cash invoices can be created automatically every month, created manually, or not created at all. To set them up:

1. Go to **Settings \>\> Accounts \>\> Facility Settings**.
2. Under **General**, choose the **Cash Member Invoice Generation Day (Midnight)**. This is the day of the month the invoices are created. Choose **Don't Generate** if you don't want cash invoices created automatically.
3. Choose the **Cash Member Invoice Due Day**. This is the day payment is due. Invoices are sorted by due date.
4. Choose the **Cash Member Invoice Strategy**: 
     - **Generate Only** creates the invoices but doesn't send them.
     - **Generate & Send** creates the invoices and emails them to members on the generation day.
5. Click **Update**.

**New cash invoicing:** each cash member's invoice is created automatically on their own billing date. To set it up:

1. Go to **Settings \>\> Accounts \>\> Location Settings** and choose the **Location**.
2. Under **Subscription invoices due after generation**, set **Payment due after (days)** and click **Update**. Repeat for each location.
3. Go to **Settings \>\> Accounts \>\> Facility Settings** and choose the **Cash Member Invoice Strategy**: **Generate Only** or **Generate & Send**. Click **Update**.

To see when each member's next invoice will be created, go to **Accounts \>\> Subscriptions** and check the **Next Billing Date** column.

Only cash invoices can be sent automatically. To send debit order invoices, or cash invoices set to Generate Only, send them yourself. See [How do I send out my invoices?](https://knowledge.octivfitness.com/how-do-i-send-out-my-invoices?hsLang=en)

To create a one-off invoice, see [How do I create an invoice?](https://knowledge.octivfitness.com/creating-invoice?hsLang=en)

- [Getting Started](https://knowledge.octivfitness.com/getting-started?hsLang=en)
- [Members](https://knowledge.octivfitness.com/members?hsLang=en#main-content)

    - [Attendance & Tracking](https://knowledge.octivfitness.com/members?hsLang=en#attendance-tracking)
    - [Packages & Billing](https://knowledge.octivfitness.com/members?hsLang=en#packages-billing)
    - [Profiles & Setup](https://knowledge.octivfitness.com/members?hsLang=en#profiles-setup)
    - [Contracts & Waivers](https://knowledge.octivfitness.com/members?hsLang=en#contracts-waivers)
- [Staff Management](https://knowledge.octivfitness.com/staff-management?hsLang=en)
- [Leads](https://knowledge.octivfitness.com/leads?hsLang=en)
- [Packages](https://knowledge.octivfitness.com/packages?hsLang=en#main-content)

    - [Lead Drop Ins](https://knowledge.octivfitness.com/packages?hsLang=en#lead-drop-ins)
    - [Member Packages](https://knowledge.octivfitness.com/packages?hsLang=en#member-packages)
    - [Location specific packages](https://knowledge.octivfitness.com/packages?hsLang=en#location-specific-packages)
- [Scheduling](https://knowledge.octivfitness.com/scheduling?hsLang=en)
- [Accounts](https://knowledge.octivfitness.com/accounts?hsLang=en#main-content)

    - [Member Billing & Payments](https://knowledge.octivfitness.com/accounts?hsLang=en#member-billing-payments)
    - [Your Octiv Subscription](https://knowledge.octivfitness.com/accounts?hsLang=en#your-octiv-subscription)
- [Payment Gateways](https://knowledge.octivfitness.com/payment-gateways?hsLang=en#main-content)

    - [GoCardless](https://knowledge.octivfitness.com/payment-gateways?hsLang=en#gocardless)
    - [Stripe](https://knowledge.octivfitness.com/payment-gateways?hsLang=en#stripe)
    - [Paystack](https://knowledge.octivfitness.com/payment-gateways?hsLang=en#paystack)
    - [Three Peaks](https://knowledge.octivfitness.com/payment-gateways?hsLang=en#three-peaks)
    - [Netcash](https://knowledge.octivfitness.com/payment-gateways?hsLang=en#netcash)
    - [Sepa](https://knowledge.octivfitness.com/payment-gateways?hsLang=en#sepa)
- [Store](https://knowledge.octivfitness.com/store?hsLang=en#main-content)

    - [Products](https://knowledge.octivfitness.com/store?hsLang=en#products)
    - [Sales](https://knowledge.octivfitness.com/store?hsLang=en#sales)
- [Comms](https://knowledge.octivfitness.com/comms?hsLang=en)
- [Reports & Data](https://knowledge.octivfitness.com/reports-data?hsLang=en)
- [Check in](https://knowledge.octivfitness.com/check-in?hsLang=en)
- [Workouts](https://knowledge.octivfitness.com/workouts?hsLang=en)
- [Octiv Explore](https://knowledge.octivfitness.com/octiv-explore?hsLang=en)
- [Vitality](https://knowledge.octivfitness.com/vitality?hsLang=en)
- [Settings](https://knowledge.octivfitness.com/settings?hsLang=en#main-content)

    - [Integrations](https://knowledge.octivfitness.com/settings?hsLang=en#integrations)
- [Add-ons](https://knowledge.octivfitness.com/add-ons?hsLang=en)
- [For Members](https://knowledge.octivfitness.com/for-members?hsLang=en)

[![Chill listening crop-3](https://knowledge.octivfitness.com/hs-fs/hubfs/social%20octiv-1.png?width=24&height=24&name=social%20octiv-1.png "Chill listening crop-3")](http://www.octivfitness.com)

<https://www.facebook.com/> <https://www.twitter.com/> <https://www.instagram.com/> <https://podcasts.apple.com/> [mailto:email@email.com](mailto:email@email.com)

Copyright © 2026, Octiv